Please download the postal form below and enclose inside the parcel with the shoes. We request that you send one form per pair. You can send your package with the transporter of your choice. If you are shipping to us from overseas, you are liable to pay any tax and import costs incurred. Kindly refrain from sending your shoes to us in their original box and dust bags as we will not be able to return these to you. Take care to well wrap and protect your shoes in packaging that can be disposed of.
Please note that you don’t need to notify us prior to sending your repair.
Louboutin repairs only
Once we have received your shoes at the Cobbler, we will contact you in order to confirm the repair works, lead time and the costs. Payment will be collected over the phone. Once payment has been taken, the repair works can commence.
Return delivery fees will be confirmed to you once we received the shoes. Alternatively you may arrange your own courier to collect from our premises once the repair is complete. Please note that the return shipping fees are your responsibility, even if your items are not repairable.
Form
Please fill this form below who make you a PDF files
or download the shipping form below and enclose inside the parcel with the shoes.
Kindly note that due to refurbishment works in Minuit Moins 7 London in December,
there will be an additional delay to the current 3 month lead time for any shoes sent via the postal service.
We recommend that any shoes are sent from January onwards, as no new shoe assessments will commence during this time.
Visit Us
London
163-165 Whitecross St,
London EC1Y 8JT
Phone :
+44 20 7608 2330
Please note that due to a high volume of calls, should you not be able to get through to us your call will be diverted to our Customer Service team.
Email :
Cobbler.london@uk.minuitmoins7.com
Opening Time :
Monday-Thursday : 10:00-18:00
Friday : 10:00 – 14:00
Saturday/Sunday/Bank Holidays: Closed
